About Ferguson Jewellery Co.
Learn more about our goldsmith. Inquire about our ring design process. Be reassured by our guarantee to you.
The Goldsmith
Sean Ferguson developed an early interest in jewellery making. He enjoyed countless hours in his youth watching his father's goldsmiths forge precious metal. This fascination led to a jewelry apprenticeship. This time was spent honing his skills under the watchful eyes of several European Master Goldsmiths. The desire to achieve excellence led Sean to apply and work for several top award-winning designer jewellery studios. He focused on the fine art of platinum crafting and fabricating complicated high-end jewellery. When the time was right it seemed like a good idea to start his very own business. Ferguson Jewelry Co. was established in 1999. Sean now specializes in custom ring designs for engagements, weddings, and anniversaries. We also do custom wedding rings, high-end jewellery repair, and special occasions.
The Process
Ferguson Jewellery Co. is a smaller shop, but we pack a fair sized punch in Calgary's jewellery scene. We try to give our clients the best service experience possible. Our low overhead also helps us to be extremely competitive. Being born into a jewellery family has helped us to be very aware of the needs and desires of our clientele.
There are several common concerns when considering purchasing custom jewellery. The word "custom" often suggest high costs. Clients may think "will I like the finished product" or "does the designer understand what I want"? Here you won't talk to a salesperson, who tells a designer, who then tells the Goldsmith. Too much is lost along the way. At Ferguson Jewellery Co. you can talk directly to the goldsmith. They will take you through a step by step process to ensure that your vision is realized.
YOUR EXPERIENCE
First there is an initial consultation, with a few rough sketches. This is followed by either a more exacting sketch or 3-d computer rendering. We then follow up with a hand carved or computer rendered wax mold. This is depending on the degree of difficulty. We always use hand-crafting and calibration techniques. Our goal is to ensure beautiful, strong, long-lasting, and precise pieces of jewellery. These pieces are generally more substantial and much more durable than the mass-produced counterpart.
At Ferguson Jewellery Co. we adhere to the age-old adage "you get what you pay for". Mass produced rings from repeat molds are often fraught with imperfections. Often the untrained eye can miss these imperfections at first glance. These rings are also frequently Rhodium plated to make them look whiter. Lightly plated Rhodium can wear off relatively quickly. This can produce a yellowing effect. Hollowing out behind rings is another method used by the retailers to keep costs down. Thin sharp points can cut into your finger or collect bacteria. Rashes and sharp ridges will greatly lessen the enjoyment of your jewellery. Extra heavy rings are the exceptions. We sometimes hollow heavier rings for comfort only.
TURN AROUND TIME
Our turn around time can be from three to six weeks when you give us the go-ahead. This is the time it takes to produce a beautiful, unique, professionally finished piece of jewellery. You can expect longer wait times during our busy season. What is a few extra weeks compared to a lifetime of wear? As for retail sales, we try to keep that to a minimum.
VISA, MASTERCARD, and INTERACT are all accepted. Sorry, we do not accept personal cheques.
The Guarantee
There is a 30-day money back guarantee on diamonds. There is no refund for the labor of custom work. But we want to make sure that you are completely satisfied with our services.
WE GUARANTEE THAT:
Your family heirloom will be well cared for at Ferguson Jewellery. Workmanship on new rings is protected against any flaws or damage on our part. Ferguson Jewellery Co. wants our client to keep coming back for more great service - If you are happy you may recommend us to family and friends.Ferguson's does not guarantee but have been very successful in upgrading previously bought diamonds.
We do not guarantee but have been very successful in the resale, consignment, and(or) reimbursement of diamonds purchased through us.
Often people don't have an issue with buying used or second hand, but many do for various reasons. There are a few ways to tell the diamond's history. You may want to know what country it originated(blood diamonds) or was the stone was sold as the result of a bad relationship...etc.
We do not guarantee to beat someone else's price - but if the other guy's diamond is as accurately graded as ours, Ferguson's will surely try to match or beat it. We may not be able to match another jewellers price if that diamond had been bought second hand.